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You can visit the Help Center for more information on the differences between Chat and Hangouts, the migration timelines, and why we recommend downloading your Hangouts data. However, we encourage users who wish to keep a copy of their Hangouts data to use Google Takeout to download their data before Hangouts is no longer available in November 2022 by following these instructions. Users will see an in-product notice at least a month before Hangouts on the web starts redirecting to Chat on the web.įor most people, conversations are automatically migrated from Hangouts to Chat, so it’s easy to pick up where you left off. While we encourage everyone to make the switch to Chat, Hangouts on the web will continue to be available until later this year. Next year, Chat will become available as a free serviceboth in the integrated experience in Gmail and the Chat standalone app. In July, people who use Hangouts in Gmail on the web will be upgraded to Chat in Gmail. Similarly, people who use the Hangouts Chrome extension will be asked to move to Chat on the web or install the Chat web app. Chat in Gmail was listed as an upcoming G Suite release.First, starting today, people using Hangouts on mobile will see an in-app screen asking them to move to Chat in Gmail or the Chat app.Google Admin Help: Google Chat known limitations.Google Admin Help: Get classic Hangouts notifications in Chat.Google Admin Help: Transition from classic Hangouts to Chat: Deployment guide.Rapid and Scheduled Release domains: Gradual rollout (up to 15 days for feature visibility) starting on June 2, 2020.You can also visit the Help Center to learn more about our overall upgrade timeline from classic Hangouts to Chat.Įnd users: Visit the Help Center to learn more about how to turn Chat in Gmail on or off for your account. Stay tuned to the G Suite Updates blog for more information. If you’d like to migrate at the organizational unit (OU) level, that option will be available in the coming weeks. We recommend this to minimize fragmentation within your organization. We strongly recommend that admins keep both Chat and classic Hangouts enabled to maximize the Chat network.Īt the moment, enabling Chat preferred will migrate all users in your domain at once. To enable Chat preferred and migrate your users away from classic Hangouts, you must have Google Chat turned on for your domain. Visit the Help Center to learn more about migrating your users to Chat with Chat preferred.Ĭhat preferred setting enabled in the Admin console Say more with photos, maps, emoji, stickers. Include all your friends with group chats for up to 100 people. Send and receive both Hangouts and text messages (SMS/MMS) and switch easily between message types. Getting started Admins: The Chat preferred setting is OFF by default and can be enabled at the domain level. Message friends, start free video or voice calls, and hop on a conversation with one person or a group. You’ll also get access to exciting Chat features within Gmail in your browser. And if you have a remote or distributed workforce, unifying your users onto a single chat network can help everyone communicate successfully. If some people use classic Hangouts and others use Chat, it can lead to missed messages and become burdensome for admins. Why you’d use itThe Chat preferred setting allows you to migrate all of your users at once for the most effective and seamless transition.
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The classic Hangouts bot will notify users of unread Classic group messages.All classic Hangouts applications, except, will be disabled, and users will be directed to go to or download the Chat mobile app.The new Chat experience will replace the classic Hangouts experience in Gmail.If you enable Chat preferred for your organization: